How Reliable is Viasat Internet? 2024 Customer Reviews

When it comes to choosing an internet service provider, reliability is a key factor to consider. In today's digital age, having a stable and fast internet connection is essential for both personal and professional use. One provider that often comes up in discussions about rural internet options is Viasat. But just how reliable is Viasat internet? In this article, we will delve into customer reviews from 2024 to get a better understanding of Viasat's reliability and performance.

  1. Viasat's U.S. News Rating
  2. Rankings in Best Overall and Best Satellite ISPs
  3. Best ISPs for Rural Areas
  4. Pricing and Connection Type
  5. Download and Upload Speeds
  6. Recommended for Rural Areas
  7. Geographical Reach
  8. Everyday Internet Activities
  9. Plans and Data Limits
  10. Upload Speed and Contract
  11. Month-to-Month Payment Option
  12. Installation Process
  13. Line of Sight Requirement
  14. Not Ideal for Data-Heavy Activities

Viasat's U.S. News Rating

One way to gauge the reliability of an internet service provider is by looking at its overall rating. According to U.S. News, Viasat has a rating of 3.2 out of 5. While this rating is not exceptional, it is important to note that it is above average. This suggests that Viasat is generally reliable, but there may be some areas for improvement.

Rankings in Best Overall and Best Satellite ISPs

In terms of rankings, Viasat holds a respectable position. It is tied for the 12th spot in the Best Overall category, indicating that it is a solid choice among internet service providers. Additionally, Viasat is ranked as the second-best satellite ISP, highlighting its strength in providing internet services via satellite.

Best ISPs for Rural Areas

For those living in rural areas, finding a reliable internet service provider can be a challenge. However, Viasat has been recognized as the fifth-best ISP for rural areas. This ranking suggests that Viasat is a reliable option for those in remote locations who may not have access to other types of internet services.

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Pricing and Connection Type

When considering an internet service provider, pricing is often a significant factor. Viasat offers a range of plans with varying prices. The starting price for Viasat internet is $84.99 per month, and prices can go up depending on the plan and additional features chosen.

It is important to note that Viasat's connection type is satellite. While satellite internet can provide coverage in areas where other types of internet services are not available, it is worth considering that satellite connections may be more prone to interruptions due to weather conditions or other factors.

Download and Upload Speeds

Another crucial aspect of internet reliability is the speed at which data can be downloaded and uploaded. Viasat offers download speeds ranging from 12 Mbps to 150 Mbps. These speeds are generally sufficient for everyday internet activities such as browsing the web, checking emails, and streaming videos.

However, it is important to note that Viasat does not provide specific information about its upload speeds. This lack of transparency may be a concern for those who rely heavily on uploading data, such as video conferencing or uploading large files.

One of the key advantages of Viasat internet is its suitability for rural areas. With its wide geographical reach, Viasat is available in all 50 states. This makes it a viable option for those living in remote locations where other internet service providers may not have coverage.

Geographical Reach

As mentioned earlier, Viasat has a wide geographical reach, covering all 50 states. This extensive coverage is a testament to Viasat's commitment to providing internet access to rural and underserved areas. However, it is worth noting that the availability of specific plans and speeds may vary depending on the location.

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Everyday Internet Activities

For most users, everyday internet activities include tasks such as homework, online shopping, browsing social media, and staying in touch with friends and family. Viasat internet is generally reliable for these activities, as long as the connection is stable and the speeds are sufficient.

Plans and Data Limits

Viasat offers a range of plans to cater to different needs and budgets. These plans come with varying data limits, which can affect the overall reliability of the internet service. It is important to choose a plan that aligns with your internet usage habits to avoid potential slowdowns or additional charges.

Plans offered by Viasat range from 40 GB to 500 GB of data. The higher-tier plans generally come with faster download speeds and more high-speed data. However, it is worth noting that once the high-speed data limit is reached, the speeds may be reduced during peak usage times.

Upload Speed and Contract

All Viasat plans come with a standard upload speed of 3 Mbps. While this may be sufficient for basic uploading needs, it may not be ideal for those who frequently upload large files or engage in video conferencing.

Additionally, it is important to be aware that Viasat requires customers to sign a 24-month contract. This means that customers are committed to the service for a specified period. While this may not directly impact the reliability of the internet service, it is a factor to consider when choosing an internet service provider.

Month-to-Month Payment Option

For those who prefer more flexibility, Viasat does offer a month-to-month payment option. However, it is important to note that this option comes with an upfront fee of $300. This fee may deter some customers from choosing the month-to-month payment option.

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Installation Process

When signing up for Viasat internet, customers can expect an installation process that takes about two to three hours on average. This process involves setting up the satellite dish and ensuring a stable connection. It is important to follow the instructions provided by the technician to ensure a smooth installation process.

Line of Sight Requirement

One important consideration for Viasat internet is the requirement for a clear line of sight to the southern sky. This is because the satellite dish needs to communicate with the satellite in space. If there are obstructions such as trees or buildings blocking the line of sight, it may affect the reliability of the internet connection.

Not Ideal for Data-Heavy Activities

While Viasat internet is generally reliable for everyday internet activities, it may not be the best choice for data-heavy activities such as streaming, gaming, or video conferencing. The slower speeds and potential data limitations may result in buffering, lag, or reduced video quality.

Viasat internet is generally reliable and suitable for those in rural areas without access to other types of internet services. With its wide geographical reach and decent rankings in various categories, Viasat is a solid choice for many customers. However, it is important to consider factors such as pricing, connection type, download and upload speeds, and data limits when making a decision. Additionally, it is worth noting that Viasat may not be the best option for those who engage in data-heavy activities. By considering these factors and reading customer reviews, you can make an informed decision about the reliability of Viasat internet.

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