How Good is Viasat Internet? Customer Reviews 2024

When it comes to choosing an internet service provider, it's important to consider factors such as reliability, speed, and coverage. One provider that often comes up in discussions is Viasat Internet. In this article, we will explore how good Viasat Internet is based on customer reviews in 2024. We will delve into various aspects such as pricing, connection type, download and upload speeds, availability, and more. So, let's dive in and see what customers have to say about Viasat Internet.

Índice
  1. Viasat's U.S. News Rating
  2. Rankings in Best Overall, Best Satellite ISPs, and Best ISPs for Rural Areas
  3. Pricing and Connection Type
  4. Download and Upload Speeds
  5. Recommended for Rural Areas
  6. Availability and Coverage
  7. Usage for Everyday Activities
  8. Plan Details
  9. Contract and Payment Options
  10. Installation Process
  11. Requirements for Installation
  12. Comparison to Other Types of Internet
  13. Not Recommended for Data-Heavy Activities

Viasat's U.S. News Rating

One way to gauge the quality of an internet service provider is by looking at its U.S. News Rating. Viasat Internet has a rating of 3.2 out of 5, which is considered average. While it may not be the highest-rated provider, it still offers a reliable internet connection for many customers.

Rankings in Best Overall, Best Satellite ISPs, and Best ISPs for Rural Areas

Viasat Internet has been recognized in various categories by U.S. News. It is ranked #12 in the Best Overall category, tying with other providers. This indicates that Viasat Internet is a solid choice for customers looking for a well-rounded internet service.

Furthermore, Viasat Internet is ranked #2 in the Best Satellite ISPs category. This is a significant achievement, as it shows that Viasat Internet excels in providing satellite internet services to its customers.

Additionally, Viasat Internet is ranked #5 in the Best ISPs for Rural Areas category. This is particularly noteworthy, as rural areas often face challenges in accessing reliable internet services. Viasat Internet's ranking in this category highlights its commitment to serving customers in rural areas.

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Pricing and Connection Type

When it comes to pricing, Viasat Internet offers a range of plans to suit different needs. The price starts at $84.99 per month and goes up depending on the plan and location. While this may be higher compared to some other providers, it is important to consider the unique challenges of providing internet services in rural areas.

Viasat Internet uses satellite technology to deliver internet connectivity to its customers. This means that customers can access the internet even in areas where traditional wired connections may not be available. While satellite internet has its advantages, it is important to note that it may not offer the same speeds as other types of internet connections.

Download and Upload Speeds

When it comes to internet speeds, Viasat Internet offers a range of options. The download speeds range from 12 Mbps to 150 Mbps, depending on the plan and location. It is important to note that these speeds may vary based on factors such as network congestion and weather conditions.

Unfortunately, Viasat Internet does not provide specific information about upload speeds. This may be a drawback for customers who require fast upload speeds for activities such as video conferencing or uploading large files.

Viasat Internet is highly recommended for customers in rural areas where other types of internet may not reach. Its satellite technology allows customers in remote locations to access the internet, bridging the digital divide. Customers in rural areas have praised Viasat Internet for providing reliable connectivity where other options are limited.

Availability and Coverage

Viasat Internet is available in all 50 states, making it a widely accessible option for customers across the country. Its satellite technology allows it to reach areas that may not have access to traditional wired connections. This extensive coverage ensures that customers in rural and remote areas can enjoy internet connectivity.

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Usage for Everyday Activities

Viasat Internet is suitable for everyday activities such as web browsing, email, and social media. Customers have reported that they can easily perform these tasks without any significant issues. However, it is important to note that the speeds may not be as fast as other types of internet connections, which may affect activities that require high bandwidth.

Plan Details

Viasat Internet offers different plans to cater to the varying needs of its customers. All plans come with a minimum of 3 Mbps upload speeds and unlimited standard data. However, the amount of high-speed data included in each plan may vary.

Customers can choose from different data thresholds, ranging from 12 GB to 150 GB of high-speed data per month. Once the high-speed data threshold is reached, the speeds may be reduced during peak times. However, customers can still access the internet at reduced speeds without any additional charges.

Contract and Payment Options

Viasat Internet plans come with a 24-month contract. This means that customers are committed to the service for a specific period of time. While this may be a drawback for some customers who prefer flexibility, it is important to note that Viasat Internet also offers a month-to-month payment option.

For customers who choose the month-to-month payment option, there is an upfront fee of $300. This fee covers the cost of the equipment and installation. While this may be a significant upfront cost, it allows customers to enjoy the flexibility of a month-to-month payment arrangement.

Installation Process

The installation process for Viasat Internet typically takes about two to three hours on average. A professional technician will visit the customer's location to install the necessary equipment and ensure a reliable connection. Customers have reported that the installation process is smooth and hassle-free.

Requirements for Installation

In order to install Viasat Internet, a clear line of sight to the southern sky is required. This is because the satellite technology relies on signals from satellites in orbit. Customers should ensure that there are no obstructions such as trees or buildings that could interfere with the signal.

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Comparison to Other Types of Internet

When comparing Viasat Internet to other types of internet connections, it is important to consider the unique challenges of providing internet services in rural areas. While Viasat Internet may not offer the same speeds as fiber or cable internet, it provides a reliable option for customers in areas where other types of internet may not be available.

Customers have reported that Viasat Internet is a suitable alternative to other types of internet connections, especially in rural areas. While it may not offer the fastest speeds, it still allows customers to access the internet for everyday activities.

While Viasat Internet is suitable for everyday activities such as web browsing and email, it may not be the best choice for data-heavy activities. Customers have reported that streaming movies, playing online games, or conducting video conferences may be challenging due to the slower speeds and limited high-speed data thresholds.

If you rely heavily on these types of activities, it may be worth considering other options such as fiber or cable internet, if available in your area.

Viasat Internet offers a reliable internet connection for customers in rural areas. Its satellite technology allows it to reach areas where other types of internet may not be available. While it may not offer the fastest speeds or unlimited high-speed data, it still provides a viable option for everyday internet usage. Customers have praised Viasat Internet for its coverage, installation process, and customer service. However, it is important to consider your specific needs and usage requirements before making a decision. If you live in a rural area and require a reliable internet connection, Viasat Internet may be a good choice for you.

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