How do I cancel the Viasat internet service?

Índice
  1. Yes, you can cancel Viasat internet service
  2. Early termination fee
  3. How to cancel
  4. Returning leased equipment
  5. Equipment recovery kit
  6. Failure to return equipment
  7. Suspending or disconnecting service
  8. Assistance for natural disasters
  9. No-contract option
  10. Availability of Viasat satellite internet service

Yes, you can cancel Viasat internet service

If you are no longer satisfied with your Viasat internet service and wish to cancel it, you have the option to do so. While Viasat offers reliable satellite internet service, there may be various reasons why you want to cancel your subscription. Whether you are moving to a new location, switching to a different internet provider, or simply no longer require internet service, cancelling Viasat is possible.

Early termination fee

It is important to note that if you cancel your Viasat internet service before your two-year contract ends, you may be subject to an early termination fee. This fee is in place to cover the costs associated with ending your contract early. The exact amount of the fee will depend on the remaining months left in your contract. It is advisable to review your contract or contact Viasat customer service to understand the specific terms and conditions regarding early termination fees.

How to cancel

To cancel your Viasat internet service, you will need to contact Viasat customer service. The customer service number to call is 1-877-697-2926. When you call, be prepared to provide your account information and explain your reason for cancellation. The customer service representative will guide you through the cancellation process and provide any necessary instructions or information.

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Returning leased equipment

When you cancel your Viasat internet service, you will be required to return any leased equipment within 30 days of cancellation. This includes the Viasat Wi-Fi modem, power cord, and the TRIA on the satellite dish. It is important to return the equipment in good condition to avoid any additional charges.

Equipment recovery kit

After cancelling your Viasat internet service, you should expect to receive a Viasat equipment recovery kit from UPS. This kit will contain instructions and packaging materials for returning the leased equipment. Follow the instructions provided in the kit to properly package and return the equipment.

Failure to return equipment

If you fail to return the leased equipment within the 30-day window, Viasat may charge your payment method on file for the unreturned equipment. It is important to return the equipment promptly to avoid any additional charges.

Suspending or disconnecting service

In certain situations, such as if your home is damaged by fire or storms, you may need to suspend or disconnect your Viasat service temporarily. In such cases, it is recommended to contact Viasat Customer Care to discuss your options. They will be able to guide you through the process and provide any necessary assistance.

Assistance for natural disasters

Viasat understands that natural disasters can disrupt internet service for their customers. In such situations, Viasat has special programs in place to assist those impacted by natural disasters. If you find yourself in such a situation, it is advisable to contact Viasat Customer Care to discuss your options and receive the necessary assistance.

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No-contract option

If you prefer not to commit to a two-year contract, Viasat offers a no-contract option. With this option, you can pay a No Long-Term Contract Fee and have the flexibility to cancel your service at any time after the first month without incurring an early termination fee. This option is ideal for those who may have uncertain or changing internet needs.

Availability of Viasat satellite internet service

Viasat satellite internet service is available in various areas across the United States. The service covers a wide range of states, including Alabama, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia, and Wyoming.

If you are unsure about the availability of Viasat internet service in your area, you can visit the Viasat website or contact their customer service for more information. They will be able to provide you with details about the availability of their service in your specific location.

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