Easycare Warranty Claims: How to File a Claim for EasyCare Warranty

When it comes to protecting your vehicle, having a warranty in place can provide peace of mind. EasyCare is a company that offers extended warranty coverage for vehicles, providing protection against unexpected repairs and expenses. However, there may come a time when you need to file a claim or cancel your EasyCare warranty. In this article, we will guide you through the process of filing a claim for EasyCare warranty and provide you with all the necessary information to make the process as smooth as possible.

Índice
  1. Contact EasyCare Customer Care Center
  2. Complete the Cancellation Form
  3. Submit the Cancellation Form and Required Documents
  4. Provide Proof of Lien Release or Pay-off Letter
  5. Submit Cancellation Documentation
  6. Refer to Contract for Cancellation Language
  7. Continue Monthly Payments for Mailed Cancellations
  8. Initiate Cancellation with Dealership for Faster Processing
  9. Refund Issued to Lien Holder for Financed Contracts
  10. Specific Documentation Required for GAP Coverage Cancellation
  11. Contact EasyCare for Cancellation Questions

Contact EasyCare Customer Care Center

If you have purchased your EasyCare warranty directly from the EasyCare Customer Care Center, the first step in filing a claim is to contact them. You can reach the EasyCare Customer Care Center at 866-945-6195. They will be able to provide you with the necessary information and guide you through the claims process.

Complete the Cancellation Form

If you have decided to cancel your EasyCare warranty, you will need to complete a cancellation form. The cancellation form can be obtained from the dealership where you purchased your contract or from the EasyCare website. It is important to fill out the form accurately and completely to ensure a smooth cancellation process.

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Submit the Cancellation Form and Required Documents

Once you have completed the cancellation form, you will need to submit it along with the required documents. The required documents may include a copy of the Federal Odometer Statement or a Notarized Affidavit, which should include your name, vehicle identification number (VIN), date, and mileage of cancellation. These documents are necessary to verify the cancellation and ensure that all the information is accurate.

Provide Proof of Lien Release or Pay-off Letter

If your vehicle was financed and there is a lien holder recorded on the original contract, you will need to provide proof of lien release or a pay-off letter. This is necessary to ensure that any refund due is sent to the appropriate party. Make sure to include this documentation along with your cancellation form and other required documents.

Submit Cancellation Documentation

Once you have gathered all the necessary documents, you can submit your cancellation documentation. There are two options for submitting your cancellation documentation: via email or mail. If you choose to submit your documentation via email, you can send it to cancellations@easycare.com. If you prefer to mail your documentation, you can send it to APCO Cancellation Department, P.O. Box 88230, Atlanta, GA 30356. Make sure to double-check the email address or mailing address to ensure that your documentation reaches the correct department.

Refer to Contract for Cancellation Language

It is important to refer to your EasyCare warranty contract for specific cancellation language. The contract will outline the terms and conditions for cancellation, including any fees or penalties that may apply. By familiarizing yourself with the cancellation language in your contract, you can ensure that you are following the correct procedures and avoiding any potential issues.

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Continue Monthly Payments for Mailed Cancellations

If you choose to send your cancellation documentation via mail, it is important to note that you may still be required to make monthly payments until the cancellation is processed and the contract is officially closed. This is to ensure that your coverage remains in effect until the cancellation is finalized. Make sure to continue making your monthly payments until you receive confirmation that your cancellation has been processed.

Initiate Cancellation with Dealership for Faster Processing

If you want to expedite the cancellation process, you can initiate the cancellation with the dealership where you purchased your EasyCare warranty. By contacting the dealership directly, you can ensure that your cancellation request is processed more quickly. The dealership will be able to provide you with the necessary forms and guide you through the cancellation process.

Refund Issued to Lien Holder for Financed Contracts

If your EasyCare warranty contract was financed along with the purchase of your vehicle and the loan has not been satisfied, any refund due will be sent to your lien holder. This is to ensure that the refund is applied towards the outstanding loan balance. Make sure to provide the necessary proof of lien release or pay-off letter to ensure that the refund is sent to the correct party.

Specific Documentation Required for GAP Coverage Cancellation

If you have GAP (Guaranteed Asset Protection) coverage included in your EasyCare warranty and you wish to cancel it, there may be specific documentation required based on the reason for cancellation. It is important to refer to the 'Cancellation' section under the Terms and Conditions in your EasyCare warranty contract for more details. By following the specific guidelines outlined in the contract, you can ensure a smooth cancellation process for your GAP coverage.

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Contact EasyCare for Cancellation Questions

If you have any questions or concerns regarding the cancellation of your EasyCare warranty, you can contact EasyCare directly. You can email your questions to cancellations@easycare.com or call their customer service line at 800-538-4181. The customer service representatives are available Monday to Friday from 8:30 am to 6:00 pm EST and will be able to assist you with any inquiries you may have.

Filing a claim or canceling your EasyCare warranty may seem like a daunting task, but by following the steps outlined in this article, you can ensure a smooth and hassle-free process. Remember to gather all the necessary documents, refer to your contract for specific instructions, and contact EasyCare directly if you have any questions or concerns. By taking the necessary steps, you can navigate the claims or cancellation process with ease and ensure that your vehicle is protected.

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